Okgas21 takes the privacy of every Malaysian player seriously. We are fully transparent about how your personal data is collected, used, protected, and controlled — nothing is hidden.
We invest in best-in-class technology and industry security practices to keep your data protected at all times
All data transmitted between your device and okgas21 servers is encrypted using 256-bit SSL — the same standard used by Malaysia's leading banks such as Maybank and CIMB.
Okgas21 has never sold and will never sell your personal data to any third party for marketing purposes. Your information belongs to you, and we use it solely to improve your gaming experience.
Your data is stored in secured data centres with strict physical and digital access controls. Access to players' personal data is restricted to authorised personnel only.
You may request access to, correction of, or deletion of your personal data at any time. okgas21 respects your rights over your own data and will process every request within the stipulated timeframe.
The okgas21 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure every aspect of your data processing complies with local legal requirements.
In the event of a data breach involving your personal information, okgas21 will notify you within the timeframe required by law and take immediate steps to address the situation.
Okgas21 ("we", "Platform") is committed to protecting the privacy of every individual who uses our online casino and Sports Betting platform. This Privacy Policy explains in detail how we collect, use, store, protect, and disclose your personal information.
This document has been drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. By using the okgas21 platform, you consent to the collection and processing of your personal data as described in this Privacy Policy.
Important Note: This Privacy Policy should be read together with Terms & Conditions okgas21. Together, these two documents form the complete agreement governing your relationship with our platform.
If you do not agree with any part of this Privacy Policy, please discontinue use of the okgas21 platform and contact us to close your account and request deletion of the relevant personal data.
Okgas21 collects various types of information depending on how you interact with our platform. Below is a detailed breakdown of the data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Identity verification (KYC), legal compliance |
| Contact Data | Email address, phone number, mailing address | Account communications, transaction notifications |
| Financial Data | Bank account details, deposit/withdrawal records via Touch 'n Go eWallet, GrabPay, DuitNow, FPX | Payment processing, fraud prevention |
| Technical Data | IP address, device type, web browser, operating system | Account security, technical analysis |
| Usage Data | Game records, betting history, login activity | Service improvement, responsible gambling |
| Communication Data | Support chat records, emails sent to us | Complaint resolution, customer service improvement |
Okgas21 no collect sensitive information such as biometric data, health records or political views. We only collect data that is strictly necessary to provide safe and responsible services to players in Malaysia.
Data may also be collected automatically when you visit our platform through cookies, web beacons, and similar tracking technologies. See the Cookie Policy for more information.
Okgas21 uses collected personal data solely for legitimate purposes that have been made known to you. The following are the primary purposes for which your data is used:
Legal Basis: Every instance of data processing at okgas21 is grounded in one or more lawful bases — whether that is your consent, the performance of a contract, a legal obligation, or okgas21's legitimate interests that do not override your rights and freedoms.
Okgas21 understands that your trust is our most valuable asset. We sell your personal data to any party. However, in certain limited situations, we may share your information with the following parties:
All third parties who receive data from okgas21 are required to uphold security and privacy standards equal to or higher than our own. They are not permitted to use your data for any purpose beyond what has been specified.
Okgas21 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Generally:
On the technical security front, okgas21 implements multiple layers of protection, including:
Okgas21 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Here are the types of cookies we use:
You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the okgas21 platform. For guidance on managing cookies in popular browsers such as Chrome, Firefox, or Safari, please refer to the respective browser's support documentation.
Under Malaysia's PDPA and okgas21's policies, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of each of these rights:
Request a copy of all personal data we hold about you in a readable format.
Request the correction of any inaccurate, outdated, or incomplete data in your account.
Request deletion of your personal data, subject to any applicable legal retention obligations.
Object to the processing of your data for direct marketing purposes at any time, without providing a reason.
Request restriction of your data processing under certain circumstances, such as when the accuracy of the data is in dispute.
Request your data in a structured, machine-readable format for transfer to another party.
To exercise any of the above rights, submit a written request to support@okgas21.net with the subject line "Privacy Rights Request". We will process your request within 30 days from the date of receipt. Identity verification may be required before a request is processed.
Okgas21 is a platform designed exclusively for individuals aged 18 years and above only. We do not knowingly collect or process personal data of minors.
Should we discover that a child's personal data has been collected without proper age verification, we will immediately take the following steps:
Parents or guardians who suspect their child has registered or is using the okgas21 platform are urged to contact us immediately via support@okgas21.net. We will respond promptly and prioritise the protection of minors in all circumstances.
The okgas21 platform may contain links to third-party websites for informational or reference purposes. This Privacy Policy applies solely to the okgas21 platform and does not cover the privacy practices of external sites.
Okgas21 is not responsible for the content, privacy policies, or security practices of any third-party websites. We recommend reading the privacy policy of every website you visit before providing any personal information.
This includes payment provider websites such as Touch 'n Go, GrabPay, or online banking portals like Maybank2u and CIMB Clicks. Each provider has its own privacy policy governing how your data is used within their services.
Okgas21 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Each new version will display the latest "Updated" date at the top of this document.
For significant changes, we will:
Continued use of the okgas21 platform after any changes take effect will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how okgas21 handles your personal data, please contact our Data Protection Officer (DPO) through the following channels:
If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (JPDP) or the relevant regulatory authority under applicable law.
Now you know how okgas21 keeps your personal data safe. Register a free account today and enjoy over 1,000 slots, baccarat, poker, Live Casino games and Sports Betting on the Malaysia Super League and EPL — all within a secure and trusted environment.